In the age of technology and the impact of multi-culturalism on our communities, it is increasingly necessary to cultivate the communication skills that we have developed throughout our history as humans. However, the vast majority of people behave non-verbally in an intuitive way, following acquired cultural patterns and giving full prominence to the spoken word. We express ourselves non-verbally, but we lack the technique and knowledge to decode the messages of others and adapt our own according to what we want to convey.